Methods of Payment:
We accept PayPal, Visa, Mastercard and most debit/credit cards.If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

Shipping And Handling:
All standard shipping and handling costs are included in the price. We use Royal Mail or International Recorded post to deliver the goods.

Delivery Schedule:
Goods are normally despatched by standard post within one working day of receiving your order and are normally received within 3 working days. International orders are

sent via airmail and are generally received within 5 working days. Special delivery is available by request (at cost) and this guarantees delivery by 1.00 pm the next

working day.

Tax Charges:
For orders made from the UK or the European Union, VAT is added at the UK rate. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Guarantee:
All goods are guaranteed for a period of 1 year guarantee from the date of invoice. This guarantee specifically excludes faults caused by accident, neglect or misuse.

Where a manufacturer's guarantee is offered with any goods it is additional to this guarantee. During the period of guarantee, subject to the conditions above, goods will

be replaced free of charge.

Returns Policy:
SSER Ltd. only sells digital software and printed masters (of the intellectual property contained therein) and as such our products are covered by Section 13 (d) of 'The Consumer Protection (Distance Selling) Regulations 2000' which states that 'a consumer does not have the right to cancel the contract if the goods are computer software and the goods have been unsealed by the consumer'.

Remittance Terms:
For orders placed by educational establishments such as Schools the terms will be 30 days. Private Nurseries will have to pay with order as do all other businesses and

private consumers.